Terms of Use
These Terms of Use were last updated on February 14, 2024.
Terms of use (the “Terms”)
Centris Corporation inc. (“Centris”) welcomes you to its Centris.ca Website (the “Website”). Please read all of the following terms and conditions carefully before proceeding as your access to and use of the Website is subject to and conditional upon your acceptance of these Terms.
Your Acceptance of the Terms
These Terms constitute a contract between you and Centris and govern your access to and use of the Website and all content, information, products and services available therein. Each time you use the Website, you signify that you agree to be bound by the Terms in effect at the time, and you represent and warrant that you have the legal authority to enter into this contract on behalf of yourself and/or any person you purport to represent. If you do not agree with each provision of these Terms, you are not permitted to access or use the Website.
Ownership and Intellectual Property Rights
You acknowledge that any and all material or information (in text, graphical, audio, video, or image forms), reports, articles, data, databases, charts, photographs, illustrations, maps, interfaces, web pages, text, files, software, product names, company names, trademarks, logos and trade names contained on the Website (collectively the “Content”), including the manner in which the Content is presented or appears and all information relating thereto, are protected under Canadian and international copyright, trademark and other intellectual property rights, and all rights, titles, and interests therein are and shall at all times remain the exclusive property of Centris, its partners, licensors, co-contractors or any other person who has authorized Centris to use its information. You do not acquire ownership rights or any implied right to any Content obtained through this Website and the posting of information or materials on the Website does not constitute a waiver of any rights in such information, materials and Content.
Some of the Content posted on the Website, such as articles and other documents, express the views of their respective authors, which may not be the views of Centris, its shareholders, group members, directors, officers, employees, representatives or partners.
Permitted Uses
Centris hereby grants you a personal, limited, revocable, non-transferable and non-exclusive licence to access and read the Content located in the publicly accessible portions of the Website for personal, non-commercial and not-for-profit use only, and in accordance with the objectives of the Website. The Website is made available to you only for personal use and in accordance with applicable laws and regulations. You may print the Website pages or send listings published on the Website by email for your personal and non-commercial use only, provided that you do not modify any of the pages and you do not remove or alter any visible or non-visible identification, marks, notices, or disclaimers. Other than as specifically described above, the Website and its Content may not be copied, imitated, reproduced, republished, uploaded, posted, transmitted, modified, indexed, catalogued, merged with other data, mirrored, distributed or redistributed in any way, in whole or in part, without the express prior written consent of Centris. “Screen scraping,” “data mining” or any other activity, whether automated or not, intended, directly or indirectly, to collect, store, copy, reproduce, reorganize or manipulate the Content is also prohibited and constitutes a violation of copyright and these Terms.
The Website may, from time to time, permit the use of third-party applications. Your use of these third-party applications is subject to their respective Terms of Use, Privacy Policies and other policies. You are solely responsible for accepting and complying with such conditions and policies.
Finally, you must be at least 14 years of age to use the Website and its various features.
Prohibited Uses
You agree not to, nor permit any person to, directly or indirectly:
i) remove from any copy of the Content, the copyright notice or other proprietary rights contained in the Content;
ii) sell, modify or attempt to modify the Content in any way or reproduce or publicly display, perform or distribute or otherwise use any Content for any public, commercial or non-personal purpose, including, without limitation, use of the Content on any other website or medium;
iii) use the Website in any manner that could damage, disable, overburden, impair, interfere with the security of, negatively affect the functioning of, or otherwise abuse the Website or any services, system resources, accounts, servers, networks, affiliated or linked sites, connected to or accessible through the Website; or
iv) disrupt or interfere with any other person’s use or enjoyment of the Website, any affiliated or linked sites, or any services thereof. You also agree to use any software incidental to the Website only in accordance with the conditions of these Terms.
In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted in the course of your usage of this Website, and that you will comply with all laws that apply to the use of the Website or the Content or the activities carried out therein. Centris may investigate occurrences that may violate such laws, and may notify and cooperate with law enforcement authorities in prosecuting users involved in such violations, and such investigation and cooperation shall not be construed as violating the provisions of these Terms.
Amendments to the Terms
Centris may amend these Terms from time to time by updating them on its Website. Any amendments will take effect on the date indicated or, in the absence of such mention, on the date they are published by Centris. All Website users are bound by these Terms and the various policies posted on the Website and should therefore consult them periodically to review any amendments prior to using the Website. However, if any amendments to these Terms affect your rights, Centris will provide you with a notice to this effect by email or through its services, the Website or any other means of communication. In such case, if you do not consent to the proposed amendments, then you must immediately stop using the Website and the Content. If however you access the Website or use the Website or the Content after any amendments have been made, you will be deemed to have accepted the amended Terms.
No Linking, Framing, Mirroring, Scraping or Data Mining
Individuals or organizations operating websites that publish content that is violent, pornographic or likely to undermine human dignity in general are strictly prohibited from posting links or hyperlinks to the Website on their websites. Individuals or organizations engaged in real estate activities that compete, directly or indirectly, with Centris are also strictly prohibited from posting links or hyperlinks to the Website on their websites. For all other individuals or organizations not covered by this paragraph, Centris reserves the right, at its sole discretion, to prohibit and remove any links or hyperlinks posted on the Website at any time without further notice or delay, and without liability to Centris.
Framing, mirroring, scraping (including, without limiting the foregoing, “screen scraping,” “data scraping” and any other activity, whether automated or not, intended, directly or indirectly, to collect, store, copy, reproduce, reorganize or manipulate the Content) or data mining from the Website or any part of its Content in any form or by any method whatsoever is strictly prohibited.
Communications via the Website
This Website may provide features that allow you to post messages and content, to interact with other users through a forum, messaging system, chat windows, and news groups, and to upload and download files, documents or other materials. When using any of the features of the Website that allow you to publish or upload messages, submissions, or other posts (collectively, “posts”), it is a condition of your use of this Website that you agree not to:
- make, share, publish or transmit any unlawful, misleading, fraudulent, threatening, racist, hateful, discriminatory, offensive, defamatory, knowingly or recklessly false, obscene, vulgar, pornographic, profane, or indecent material or information of any kind, including, but not limited to, any post that represents or encourages conduct that would constitute a criminal offence, give rise to civil liability on the part of the author or publisher, or otherwise be defamatory, or violate any local, state, provincial, territorial, national, or international law or regulation;
- publish or transmit any post, including, but not limited to, articles, images, stories, software, or other material that violates or infringes on the rights of others, including material that is an invasion of privacy or publicity rights or intellectual property rights, including, but not limited to, any copyright, patent, trade secret, trademark, or other proprietary rights herein, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder;
- delete or modify without authorization any material posted by any other person or entity;
- publish or submit any communication or post that solicits the Access IDs or personal identifying information of other users for commercial or unlawful purposes;
- publish or transmit any publication that contains a virus or other similar or harmful component, or that transmits or creates computer viruses;
- publish or transmit junk mail, chain letters, unsolicited mass mailing, or spam; or
- use these features for commercial purposes, including, but not limited to, posting, uploading or transmitting any posts that contain advertising or that engage in commercial activities and/or sales, or that involve contests, sweepstakes, trades, and/or advertising.
In the event of a breach of items 1 to 7 above, Centris reserves the right to take any measure or action against you that it deems necessary to put an end to the violation and remedy the damage suffered, including discontinuing your access to the Website in accordance with the section entitled “Denial of Access to the Website and Termination of These Terms” below.
You acknowledge that any information, suggestions, or content that you publish, communicate, send or share with Centris, including through the Website, may be implemented or published by Centris in any way, including without limitation in future improvements and modifications to the Website or other current or future Centris products or services. As such, you grant Centris a royalty-free, perpetual, non-exclusive, irrevocable, unrestricted, worldwide, transferable, assignable (with the right to grant sub-licences) licence to, without limitation, use, transform, reproduce, modify, improve, compile, distribute, publish, share, sell and market such content. If the content includes personal information, such content shall only be used in accordance with the Privacy Policy (Centris.ca) of the Website (the “Privacy Policy”), which you can read here. In addition to granting the above licence, you hereby:
i) agree to irrevocably waive all moral rights in all posts;
ii) irrevocably consent to your name, address and email appearing as the contributor to any post, where applicable, and to the disclosure and/or display of such information and any other information which appears in or is associated with a post;
iii) acknowledge and agree that Centris, its shareholders, affiliates, directors, officers, employees, representatives, and partners shall not be responsible for any loss, damage, or corruption that may occur to your posts; and
iv) acknowledge and agree that any posts you provide for display on the Website shall be considered non-confidential.
Centris may, at its discretion, review posts prior to their being published and may refuse to publish them on the Website. Centris reserves the right, at its sole discretion, to edit or remove any post. You acknowledge and agree that Centris may, at its sole discretion, monitor this Website periodically and disclose any information as necessary to satisfy any law, regulation, or other government or Court request, to operate this Website properly, or to protect itself or other users of the Website. Any such disclosure shall be in accordance with Centris’ Privacy Policy.
Centris is not responsible for the content of any post. Posts represent the views and opinions of the person(s) producing the post and do not represent the views or opinions of Centris, its shareholders, group members, directors, officers, employees, representatives, and partners.
Trademark Information
CENTRIS.CA™, Centris and other marks and logos appearing on the Website from time to time are registered and unregistered trademarks, or trade names owned by Centris, its partners, or third parties. Other product and company names and logos appearing on the Website may be registered or unregistered trade names or trademarks of their respective owners. Any use of the trade names, trademarks, and logos (collectively “Marks”) displayed on the Website is strictly prohibited. Nothing appearing on the Website or elsewhere shall be construed as granting, directly or indirectly, by implication, estoppel, or otherwise, any licence or right to use any Marks displayed on the Website.
Privacy and Canada's Anti-Spam Legislation
Centris may, at its discretion, monitor your use of the Website. Centris collects, uses, and discloses your personal information, and sends commercial electronic messages in accordance with Canada’s Anti-Spam Legislation and the Privacy Policy.
Other Sites
The Website may contain links to websites operated by third parties over which Centris has no control. When these links are activated from the Website, they cause a new browsing window to open and the URL of the referenced website to appear in the navigation bar of your search engine. Centris is not responsible for the content of any third-party sites. Centris provides these links only as a convenience. Links to websites operated by third parties do not imply that Centris sponsors, endorses, is affiliated or associated with, or is legally authorized to use any content displayed in or accessible through the links. When you access such sites, you are doing so at your own risk and must abide by the terms and conditions of use of the third-party sites. You understand and agree that Centris is in no way responsible for any activities that transpire on these websites or any damages that may result from their use. Centris makes no representation or warranty regarding, and does not endorse, any third-party websites, the information or any of the products or services appearing, available, or described on any third-party site.
Contests
From time to time, Centris may make contests available to users of the Website and others. All contests are governed by these Terms and the applicable Contest Rules. When you wish to enter a contest through the Website, a link will redirect you to these Terms and the applicable contest rules, and your participation in a contest signifies your agreement and acceptance of these Terms and the applicable Contest Rules.
Disclaimer and Liability Exclusions
Centris makes reasonable efforts to ensure that the Website and the Content it provides on the Website are accurate and reliable. HOWEVER, CENTRIS, ITS SHAREHOLDERS, GROUP MEMBERS, MANDATARIES, LICENSORS, SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS, OFFICERS OR EMPLOYEES MAKE NO REPRESENTATION AS TO THE RELEVANCE OF THE WEBSITE, THE CONTENT, OR SERVICES ACCESSIBLE THROUGH THE WEBSITE. CENTRIS ASSUMES NO OBLIGATION TO UPDATE THE WEBSITE OR THE CONTENT OF THE WEBSITE AND DOES NOT GUARANTEE THE COMPLETENESS, ACCURACY, OR RELIABILITY OF THE INFORMATION ON THE WEBSITE AND CENTRIS SHALL NOT BE LIABLE FOR ANY CONTENT THAT YOU MAY FIND UNDESIRABLE OR UNACCEPTABLE. CENTRIS DOES NOT GUARANTEE THE AVAILABILITY OF CONTENT OR THE WEBSITE. TO THE FULL EXTENT AUTHORIZED BY APPLICABLE LAW, THE CONTENT AND THE WEBSITE ARE PROVIDED TO YOU “AS IS” AND “WHEN AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EITHER LEGAL OR CONTRACTUAL.
IN NO EVENT SHALL CENTRIS, ITS SHAREHOLDERS, GROUP MEMBERS, MANDATARIES, LICENSORS, SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, CONSEQUENTIAL, EXEMPLARY, OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF USE, LOST PROFITS OR OTHER ECONOMIC LOSS, ARISING FROM THESE TERMS, YOUR USE OF THE WEBSITE OR THE CONTENT, OR FROM THEIR INACCURACY OR UNAVAILABILITY AT ANY TIME, OR RESULTING FROM VIRUSES, DATA CORRUPTION, FAILED MESSAGES, TRANSMISSION ERRORS OR PROBLEMS, LINKS TO THIRD-PARTY WEBSITES, THIRD-PARTY PRODUCTS OR SERVICES, THE USE OR INABILITY TO USE THIS WEBSITE OR THE CONTENT UNDER ANY THEORY OF LIABILITY (WHETHER ON A CONTRACTUAL OR EXTRACONTRACTUAL BASIS, TORT, STRICT LIABILITY, OR ANY OTHER THEORY OR LAW OR EQUITY), REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING AND FUNDAMENTAL BREACH BY CENTRIS OR ANY PERSON FOR WHOM CENTRIS IS RESPONSIBLE, EVEN IF CENTRIS OR ANY OF ITS LAWFUL MANDATARIES OR EMPLOYEES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM.
Indemnity
You agree at all times to indemnify, defend and hold harmless Centris, its shareholders, group members, mandataries, licensors, service providers and their respective directors, officers and employees (collectively, the “Indemnified Parties”) from and against all actions, proceedings, costs, claims, damages, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by the Indemnified Parties directly or indirectly in respect of your use of the Website and Content in breach of these Terms. You undertake to assist and cooperate as fully as reasonably required by the Indemnified Parties in the defence of such claim or demand.
Denial of Access to the Website and Termination of These Terms
Centris reserves the right, at its sole discretion, to limit or suspend access to all or any part of the Website and/or the Content without prior notice and without hereby incurring any liability, for any reason whatsoever, including any breach of these Terms or if Centris determines, at its sole discretion, that there is a possibility that you may violate or have violated these Terms. Without limiting the foregoing, Centris may:
i) change the availability of, restrict access to, or impose limits on any or all services or features on, or links to, the Website;
ii) remove, add, modify, or otherwise change any Content on the Website.
If these Terms or your permission to use this Website is terminated by you or Centris for any reason, then (a) these Terms will nevertheless continue to apply and be binding upon you in respect of your prior use of this Website and anything connected with, relating to or arising from that use; and (b) Centris may continue to use and disclose your personal information in accordance with its Privacy Policy, as amended from time to time.
Governing Laws
This Website is controlled, operated and administered by Centris from its offices located in Montreal, Quebec, Canada. These Terms will be governed by the laws of the province of Quebec and the applicable federal laws of Canada and shall be treated in all respects as a contract entered into under the laws of Quebec, without reference to the principle of conflicts of law. The courts sitting in the judicial district of Montreal, province of Quebec, shall have exclusive jurisdiction to hear and resolve any dispute relating, directly or indirectly, to the Website and/or to the application, enforcement or interpretation of these Terms. You undertake not to export any of the Content accessible through the Website in violation of applicable export laws and regulations.
Error or Omission
Centris reserves the right, at its sole discretion, to correct any errors or omissions in any portion of the Website at any time without notice, but confirms that it has no obligation to do so.
No Waiver
No failure or delay on the part of Centris to ensure compliance with any of these Terms shall be construed, regardless of the importance or frequency of such tolerance, as an abandonment or waiver of its right to subsequently enforce, at any time, each of the terms and conditions of these Terms or as a waiver of any right or privilege it may have under these Terms.
Contact Us
If you have any comments or questions about these Terms of Use, please contact us at info@centris.ca or call: 514-762-5264 (Toll Free: 1-877-762-5264).
Other Business
Any provision of these Terms which is held by a court of competent jurisdiction to be illegal, invalid or unenforceable in such jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such illegality, invalidity or unenforceability and shall otherwise be enforced to the maximum extent permitted by law, all without affecting the remaining provisions of these Terms or affecting the legality, validity or enforceability of such provisions in any other jurisdiction.
These Terms shall inure to the benefit of and be binding upon you and Centris and our respective successors and permitted assigns.
Any rights not expressly granted by these Terms are reserved to Centris.
In the event of any inconsistency between the English and the French versions of the Terms, the French version shall prevail.
Last updated: March 5, 2024.
Privacy Policy (Centris.ca)
Centris Corporation inc. (“Centris”) values your privacy and is committed to protecting your personal information.
When you provide us with personal information through our centris.ca website or our centris.ca mobile application, we assume that you consent to such information being handled in the manner described in this policy.
What is the scope of the policy?
This policy applies to you. It describes how we collect, use, disclose and protect your personal information when you provide it to us on our Centris.ca website or Centris.ca mobile application. This policy also contains information about how you can exercise your rights, for example, to access your personal information or have it corrected.
The website or mobile app may contain links to other websites or resources operated by third parties, such as when you use the interactive map to locate properties in your area. When you click on these links, you will be redirected to a website or resource that may collect personal information about you. Such sites and resources are governed by the policies of said third parties and Centris assumes no responsibility for them.
If you are under the age of consent according to the applicable laws in your place of residence, please do not provide us personal information without the explicit consent of a parent or guardian.
If you are a parent or guardian and know that your children have provided us with personal information, please contact us using the contact details in the How to contact us? section.
How do we collect your personal information?
We collect your personal information, including when you:
- visit our website
- download and use our mobile app
- create an account on our website or mobile app and log into it
- provide us with personal information through features such as “Contact a broker”
What categories of personal information do we collect and why?
| What categories? | Why? |
| When browsing (with or without an account) | |
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| We use cookies in the manner and for the purposes described in our cookie banner. To view or change your settings, click here. | |
| What categories? | Why? |
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Information related to your account |
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| The personal information listed is not necessarily exhaustive. It is provided so you can better understand how we use the personal information that you provide. | |
How do we obtain your consent?
How we obtain your consent (meaning by which method) depends on the circumstances.
- Sometimes we ask for your consent explicitly. However, consent may also be implied, meaning it can be inferred from your inaction or the circumstances.
- If we want to use your personal information for a purpose not specified to you at the time of collection or not provided for by law, we will ask you for your consent once again.
Who do we share your personal information with?
We may share your personal information with other organizations such as our partners or service providers, for the sole purposes listed in the What categories of personal information do we collect and why? section.
In this case, we will endeavour to protect the personal information disclosed through written agreements and commitments, requiring these organizations to adopt best privacy practices and safeguards that meet our expectations.
| Third party category | What they do for us |
| Service providers (as well as their own service providers) |
To operate Centris.ca and the mobile application, we engage providers who act on our behalf. In particular, we conduct business with:
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| Partners |
We may provide de-identified personal information to certain partners who do not act on our behalf, but who need to obtain personal information for studies, statistics and analyses. For example, these partners could be real estate developers or municipalities who would like to assess the types of properties most in demand in a given area. |
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Brokers |
We may transfer your personal information to:
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| Affiliates | We will not share your personal information with our affiliates, the Quebec Professional Association of Real Estate Brokers (QPAREB) and the Collège immobilier du Québec. |
How long do we store your personal information?
We will store your personal information for as long as necessary to fulfill the purposes set out in this policy, unless the law or exceptional circumstances require us to store it for longer. This could be the case, for example, in the event of litigation.
After this period, we will delete or anonymize your personal information.
For any request or to obtain more information on the deletion or anonymization of your personal information, please send a written request to our Privacy Officer at the contact details indicated in the How to contact us? section.
Where do we store your personal information?
We currently store the personal information collected on our centris.ca site in Canada and the United States.
If we transfer personal information outside of Quebec, where privacy laws may differ, we will ensure that your personal information has a level of protection equivalent to the level of protection provided in Quebec through means such as contractual measures.
How do we protect your personal information?
We have adequate procedures and security measures in place to ensure the protection of your personal information, whether stored on our servers or with one of our service providers.
However, no safety measures are absolute or fully guaranteed. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security or accuracy of the information you have provided to us has been compromised), please contact us immediately at the address provided in the How to contact us? section.
What rights do you have regarding your personal information?
You have several rights regarding your personal information, including:
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Right of access and rectification |
Right to withdraw your consent |
| You may request access to
and obtain a copy of the personal information we hold about you. If any personal information about you is inaccurate, incomplete or equivocal, or if its collection, disclosure or retention is not authorized by law, you may request that it be rectified. |
You may request to withdraw
your consent to our use or transfer of your personal information. In most cases, the withdrawal of your consent means that we will no longer be able to respond to your request or provide you with the requested service. Alternatively, we will inform you of the consequences of your request in our response. |
To exercise your rights, please send a written request to our Privacy Officer at the contact details provided in the How to contact us? section.
On the mobile app, you can disable certain features that collect or use your personal information, such as the location service. Check your device’s settings.
How to contact us?
You may direct any inquiries, questions, complaints or comments regarding this policy to our Privacy Officer at:
Privacy Officer
Centris Corporation inc.
info@centris.ca
Any request relating to the processing of your personal information by Centris will be handled in the manner provided for by law and in accordance with our internal procedures. We will respond to you no later than thirty days from the date of receipt of your request.
We may ask you to provide proof of identity before responding to your request. This identifying information will only be used for this purpose.
Will we update this policy?
This policy is effective as of the date of update indicated at the top of the page.
If we make any material changes to this policy, we will notify you on our website or mobile app. The amendments shall then take effect when the policy is published.