March 12, 2026

WOW Digital 2026: Centris.ca at the top of the real estate sector

Centris is proud to have once again ranked first in the real estate sector according to the WOW Digital 2026 study conducted by Leger. Each year, this study ranks the best online customer experiences based on recognized performance indicators. Centris obtained a WOW Digital score of 77.1, the highest in its category.

Number 1 in real estate

With the largest selection of properties for sale and rent in Quebec, Centris.ca brings together all properties listed by real estate brokers in one place, making it easier to find the ideal property.

The platform particularly stood out for its information search and numerous filters, as well as its simple and smooth navigation. Combined with clear property descriptions and a wealth of resources, tools, and photos, these advantages facilitate user autonomy online.

The WOW Digital 2026 study broadened its horizons by adding 7 new dimensions to the existing 14. Centris.ca confirmed its leading position by coming out on top in 13 of these 21 criteria. In addition, the platform achieved the highest score in 6 of the 7 new dimensions, particularly for clarity of information, security, and help tools.

The site also stands out with an excellent Net Promoter Score (NPS) of +44, the highest score in the industry.

Thank you to all Centris.ca users for your trust and loyalty!

These results confirm Centris.ca’s leading position in the market

  • Centris.ca ranks first in the real estate sector.
  • Digital WOW score of 77.1, the highest in real estate.
  • NPS of +44, the best score in the industry.
  • Excellent user satisfaction with 53% of respondents being promoters (rating of 9 or 10 out of 10).
  • Centris.ca ranks first in 13 of the 21 dimensions of the study, including 6 of the 7 new criteria added this year.

Innovations designed for you

At Centris, a Quebec-based technology company, innovation, excellence, and client satisfaction are values that are lived out every day. With this in mind, an augmented reality enhancement was recently launched on Centris.ca: the Redesign feature.

This feature allows you to instantly transform the interior design of any room on Centris.ca, with several styles available: modern, rustic, industrial, Scandinavian, Japandi, boho, Victorian, and more.

Other powerful search tools are available on Centris.ca to help you find your dream home more easily!

Methodology

The WOW Digital study evaluates the online customer experience of 346 companies in 27 industries, based on feedback from approximately 300 Canadian respondents aged 16 and older, all of whom visited the platform in the last 12 months. The survey was conducted from October 8 to December 4, 2025, and measured factors such as offerings, experience, and support provided.

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See also:

A comprehensive 12-step guide to buying a home

The complete 12-step guide to selling your home

First time renting an apartment: a step-by-step guide